Privacy Policy

This Privacy Policy describes how Automation Technology Limited ("we," "us," or "our"), trading as Automation Technology, collects, uses, stores, and discloses information when you visit our website or engage our industrial automation, integration, and related services (collectively, the "Services").

Information we collect

We may collect several categories of information, including:

• Identity and contact data: Name, job title, company, email address, telephone number, and postal address supplied through enquiry forms, email, contracts, or events.
• Project and technical data: In delivering the Services, clients may share drawings, network diagrams, PLC backups (where permitted), historian exports, alarm lists, production schedules, and other operational information ("Project Data"). This may incidentally include personal data where individuals appear in logs or operator records.
• Website usage data: IP address, browser type, device identifiers, pages viewed, referring URLs, and approximate location derived from IP, collected through cookies and similar technologies where enabled.

How we use your information

We use information for purposes including:

• To respond to enquiries, prepare proposals, and administer contracts.
• To plan, deliver, commission, and support automation solutions, including remote diagnostics where contractually agreed.
• To analyse Project Data solely for the purposes agreed with you, such as performance tuning, alarm rationalisation, or reporting configuration.
• To send service-related notices, security alerts, and—where permitted—information about relevant capabilities or events.
• To improve our website, understand aggregate traffic patterns, and protect against misuse or security incidents.

Legal bases (UK GDPR)

Where UK GDPR applies, we rely on appropriate bases such as contract performance, legitimate interests (for example, securing our networks and improving our services, balanced against your rights), consent where required (such as certain marketing cookies), and legal obligation where we must retain or disclose records.

Data security and confidentiality

We implement technical and organisational measures appropriate to the sensitivity of the data we handle, including access controls, encryption in transit where applicable, and staff training. Project Data is accessed only by personnel who need it to deliver the Services and is not sold to third parties. We may share data with subprocessors (for example, cloud hosting or collaboration tools) under written terms that require protection of personal and confidential information.

International transfers

If personal data is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place, such as UK-approved standard contractual clauses or adequacy regulations, consistent with applicable law.

Data retention

We retain personal and Project Data only as long as necessary for the purposes described, including statutory retention periods, dispute resolution, and legitimate archiving of engineering deliverables tied to warranties or support obligations. Retention periods may be agreed in your contract or SOW.

Your rights

Subject to applicable law, you may have rights to access, rectify, erase, restrict, or object to certain processing of your personal data, and to lodge a complaint with the Information Commissioner's Office (ICO). To exercise rights, contact us using the details below. We will respond within statutory timeframes.

Contact

Automation Technology Limited, Unit 11 Rutherford Way, Drayton Fields, Daventry, Northamptonshire, NN11 8XW. Email: [email protected]. Phone: +44 7911 481781.

Changes to this policy

We may update this Privacy Policy to reflect legal, technical, or business changes. The revised version will be posted on this page with an updated effective date where appropriate. We encourage you to review it periodically.